Delivery Policy

For orders placed before 12 noon, we aim to deliver your order the next day. Orders placed on Friday will be despatched on Monday.

The majority of products are held in stock although we may occasionally experience short delays on supply of popular items. We will contact you to advise of any delay or to suggest an alternative. We reserve the right to despatch part orders in the event of delays on some items. A postage and packaging charge of £7.00 (UK Mainland only) will be added to your order.


Your delivery will require a signature, please provide a delivery address where someone will be in during the day.


Returns Policy


Our products are covered by a 7 day guarantee. Your rights to return goods are protected under the EU Distance Selling Directive which can be found at www.hmso.gov.uk

When sending returns, the parcel is your responsibility until it reaches us, we therefore recommend that you use Recorded Delivery or obtain a proof of posting from the Post Office. Please ensure you pack your returned parcel carefully. Items damaged in the post cannot be refunded.
Your refund will be in the form of the original method of payment. Postage charges will only be refunded if goods are found to be faulty or not what you ordered.