Terms & Conditions

These terms and conditions apply to all retail orders from our website.


Cakebakers Limited trading as Sugar & Spice
122 – 130 Copsterhill Road
Registered Company Number: 3902518

Methods of Payment

We accept payment by Visa, Mastercard, JCB and Maestro. Your credit card will be debited on despatch of your order.

Claims for Loss or Damage

Claims for loss or damage to a parcel or its contents must be reported to us immediately by phone and in writing within 7 working days.


Every effort is made to ensure prices and descriptions are correct, however, we reserve the right to change our prices and/or our product range without notice. You will be informed of any changes prior to despatch of your order.

Conditions of Sale

These terms and conditions apply to our on-line retail cakes. You order is accepted on the basis that you agree to our current terms and conditions. All sales/orders from our internet website will be governed according to English law.

Privacy Policy

This privacy policy sets out how Sugar and Spice uses and protects any information provided when you use this website. Sugar & Spice are committed to ensuring that your privacy is protected. Sugar & Spice may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.


A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to Cakebakers Limited, 122 - 130 Copsterhill Road, Oldham, OL8 1QQ.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.